Meeting Archive:
Airbnb Webinar Series: Reviews and Feedback, How To Provide Great Customer Service


Meeting Description:
Great customer service begins with knowing what your customers want. Learn tried and true ways to communicate well, problem solve, accept customer feedback while using Airbnb's customer care hotline when needed. Learn new techniques to improve your customer care that will improve your reviews.
Details
Date: Tue, Oct 8, 2019
Time: 03:00 PM CDT
Duration: 30 minutes
Host(s): Lynn Wilson and Camille Koster
 Presenter Information
Camille Koster
Speaker Photo

 Camille and her husband Kris began hosting in August of 2016 as a side hustle and a way to connect with those visiting their community. What began as a small endeavor grew into a successful business that paid their mortgage and increased their influence globally. Since 2016 the Koster’s have hosted guests from all over the United States and from Africa, Germany, New Zealand, United Kingdom, Australia, and Spain.
 

Kris and Camille have been Superhost since 2016 and have hosted at a 5-star rating. As a successful Superhost, Camille works with those new to hosting both locally and nationally to increase their competitive edge and learn tips and tricks that experts host know.