Meeting Archive:
Technology Skills for Library Staff: Effective and Engaging Training Programs

You can view the archive materials for this webinar by clicking the links on the right. Additional resources can be viewed at the links below. Be sure to sign up to receive the TechSoup for Libraries Newsletter.


Meeting Description:
How can we get library staff excited about learning new technology skills? How can libraries be better prepared to help the public with technology questions? How can staff go from tech shy to tech savvy? Designing an engaging technology training program can help all library staff get up to speed.
Join us for this free webinar to learn about two fun and engaging staff technology training programs in public libraries. Our guest panelists will share details of their programs, including success stories and lessons learned.
  • The Estes Valley Library dedicated six months to bringing every staff member up to technical literacy through trainings that were hands-on and fun. Tech Guide Diana Laughlin will share their Technology Competencies, the process they created for staff learning, and the way they approached staff accountability.
  • The Sunnyvale Public Library designed the True Tech Ninja program. Adult Services Librarian Rachel Schmidt will share how they created a gamified program to teach technology skills through seven stages. Team work was encouraged and rewarded, and library administration played a key role in motivating staff to learn.
This webinar will be recorded and archived on the TechSoup for Libraries website. Please register for this webinar to receive an email notification when the archive is available.
Please contact with accessibility requests for live captioning at least 72 hours prior to the event.
Date: Wed, Jan 27, 2016
Time: 11:00 AM PST
Duration: 1 hour
Host(s): Crystal Schimpf
 Presenter Information
Diana Laughlin
Speaker Photo

Diana Laughlin is the Tech Guide at the Estes Valley Library (Estes Park, CO). She teaches Tech Literacy classes so that people know how to use the gadgets that their children give them and she trains library staff in technology so they can try to keep up.

Rachel Schmidt
Speaker Photo

Rachel Schmidt is an Adult Services Librarian at Sunnyvale Public Library,  she is passionate about creating interesting and unique hands-on events for Adults like: learning 3D design, Adults-Only Crafting sessions, Sewing Classes and ESL Conversation. She also loves “popping up” in the community for outreach and leading fun staff trainings.

Crystal Schimpf
Speaker Photo

Crystal is a librarian and trainer with a passion for program design and digital literacy. She has worked on training projects with the Colorado State Library, Infopeople, the Urban Libraries Council, and the Public Library Association. In addition to her work at TechSoup, she is the founder of Kixal, where she creates innovative training experiences for libraries and nonprofits.