Meeting Archive:
Digital Literacy Training Tutorials for Libraries


Meeting Description:
Libraries are an integral part of digital inclusion and technology training in communities across the United States. and are two resources that provide free digital literacy and technology training tutorials that can be used by library staff to assist patrons.

Come to this free webinar to learn what these sites have to offer, and to gain ideas for integrating these resources into library services and programming:
  • has over 100 free digital literacy tutorials available, including topics in Computer Basics, Windows, Mobile Devices, Social Media, Online Banking, and Microsoft Office. We’ll discuss various ways libraries around the country have used in their programs and with their patrons.
  • fosters the work of libraries and community organizations as they work to increase digital literacy across the nation, and includes a growing collection of self-directed tutorials for library users to learn basic technology skills. also hosts a community of practice for digital literacy trainers to share resources, tools and best practices.
This webinar will be recorded and archived on the TechSoup for Libraries website. Please register for this webinar to receive an email notification when the archive is available.
Please contact with accessibility requests for live captioning at least 72 hours prior to the event.
Date: Wed, Mar 23, 2016
Time: 11:00 AM PDT
Duration: 1 hour
Host(s): Crystal Schimpf
 Presenter Information
Jessica Rich
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As curriculum coordinator for, Jessica manages the overall production of all learning and multimedia content and oversees all marketing and public relations efforts. She holds an undergraduate degree in art history, a graduate degree in education, and a certificate in nonprofit administration from Duke University and has held jobs in the classroom, the newsroom, and the world of nonprofits.

Scott Allen
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Scott Allen is Program Manager for the Public Library Association (PLA), where he is responsible for, PLA’s Legacy grant, Family Engagement, the PLA Partners program, health-related activity, and other programs.  Scott returned to PLA in 2015 after serving as its Education Director from 1999-2001. In between, Scott was the Executive Director at the Illinois Chapter, American Academy of Pediatrics (ICAAP), where he grew staff from 1 to 22, strengthened operations, build up the chapter’s advocacy program, and initiated new quality improvement and education programs that received national recognition.

Crystal Schimpf
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Crystal is a librarian and trainer with a passion for program design and digital literacy. She has worked on training projects with the Colorado State Library, Infopeople, the Urban Libraries Council, and the Public Library Association. In addition to her work at TechSoup, she is the founder of Kixal, where she creates innovative training experiences for libraries and nonprofits.