Meeting Archive:
HDI Leadership Forums: Get A Sneak Peek !


Meeting Description:

More collaborative than a training, and more targeted and intimate than a conference, the HDI Leadership Forums are your opportunity to join forces with other IT leaders in an exclusive, members-only environment.  

And this is your chance to get a sneak peek of these unique events—from the comfort of your home or office!

Providing a preview of our upcoming 2018 Leadership Forum events, this engaging webinar will include the following:

  • Discussion and collaboration among senior-level IT service and support managers, directors, and executives from world-class support centers.
  • Solutions and best practices specific to your role and your industry.
  • An expert-led Q&A with Roy Atkinson where he’ll share up-to-the-minute research and trends on AI, metrics, remote support, and more.
  • Information about the all-new Women in IT Leadership Forum group!

The best part? It's FREE. Register now to save your spot!

Date: Tue, Feb 6, 2018
Time: 12:00 PM EST
Duration: 1 hour 30 minutes
Host(s): Roy Atkinson & Allyson Rollins
 Presenter Information
Roy Atkinson
Speaker Photo

We're excited to welcome special guest presenter, Roy Atkinson, HDI's senior writer/analyst! When it comes to tech service and support, Roy has seen it all, and he's ready to share the latest trends and best practices on hot topics like shift-left, self-service, metrics, and more. Roy brings his background in both service desk and desktop support as well as small-business consulting. Come prepared to share your questions and challenges, Roy will be standing by with battle tested solutions!

Allyson Rollins
Speaker Photo

Allyson Rollins has over 15 years of experience as a professional facilitator. She is the Program Manager for HDI Leadership Forums and has earned a reputation as an effective professional that delivers value to her customers.

Allyson’s experience working with all organizational levels creating, promoting, and delivering solutions designed to support the organization’s business plan. Allyson is passionate about creating an interactive and enjoyable business environment that supports learning.

Her professional, lighthearted, enjoyable approach has earned her high evaluation marks.