Meeting Archive:
Five Metrics for Success When Deploying AI in Your Contact Center


Meeting Description:
Nemertes’ 2019-20 Intelligent Customer Engagement research study of 518 companies analyzed which AI-enabled technologies correlated with the most success for companies of all sizes and industries. This webinar will describe the technologies, interaction channels, architecture, and organizational best practices successful companies have embraced.
Date: Tue, Oct 8, 2019
Time: 11:00 AM EDT
Duration: 1 hour
Host(s): George Despinic
 Presenter Information
Robin Gareiss, President and Founder, Nemertes Research
Speaker Photo


George Despinic, Senior Product Marketing Manager – Contact Center, Mitel
Speaker Photo