Meeting Archive:
Can Your Business Keep Up with Today's Customers?

This webinar ended at 2:00pm EST. You can watch the the recording on the SCORE website at: 

https://www.score.org/event/can-your-business-keep-todays-customer

 

Meeting Description:
With social and mobile technologies changing, businesses and customers interact differently, too.  Customers are more sophisticated and knowledgeable than ever, but many small businesses don’t know how to adapt and keep up. 
 
Join Laurie McCabe, six-time Small Business Influencer Award winner and Cofounder at SMB Group, to learn:
 
• How and why customer expectations are changing
• Implications and challenges for small businesses
• Ways to assess and tune up sales, marketing and service to keep pace with customers
 
Details
Date: Tue, May 30, 2017
Time: 01:00 PM EDT
Duration: 1 hour
Host(s): SCORE LIVE Webinars
 Presenter Information
Laurie McCabe, Co-Founder and Partner, SMB Group
Speaker Photo

Laurie McCabe brings more than 25 years of experience in the IT industry to her current role at SMB Group. Laurie has built widespread recognition for her capabilities and insights in the small and medium business technology adoption, requirements and challenges.  
 
Laurie’s original research of the emerging cloud computing model earned her broad recognition as a thought leader in this area.
 
She is a six-time Small Business Influencer Awards winner and has been named a Top 200 Thought Leaders in Big Data & Analytics by Analytics Week.