Meeting Archive:
FHA HIIN | Patient & Family Engagement Series Virtual Event 2

Meeting Description:

FHA is pleased to announce a new series to support hospital’s Patient and Family Engagement (PFE) efforts - In Pursuit of Partnership: Engaging Patients and Families in Hospital Quality and Safety.

Through this series, hospital teams will be provided with the knowledge, tools and resources necessary to effectively and meaningfully engage patients and families in your work to reduce harm and build a culture of safety. Four virtual events will take place January through March, which will give participants the foundational knowledge needed to implement and maintain successful partnerships with patient and family advisors. Additionally, regular Office Hours will offer the opportunity for hospitals to address localized questions with the coaching and support of PFE subject matter expert Tara Bristol Rouse, MA, CPHQ, CPXP, BCPA.

February 14 | Virtual Event 2: Selecting, Orienting and Engaging Patient and Family Partners

Session Objectives:

  • Identify processes and resources for recruiting and selecting patient and family advisors
  • Describe best practices for preparing and orienting new patient and family advisors
  • Discuss opportunities for patient and family engagement at the organizational level

Who Should Attend:
FHA encourages anyone who may facilitate patient and family partnership efforts in their institute, as well as those who will work on teams with patient family advisors to participate. This may include, but is not limited to: Nurse Leaders, Front Line Nurses, Physicians, Patient and Family Experience and Advocacy Leaders, Quality Leaders, Patient Safety Officers and Case Managers.
Date: Fri, Feb 14, 2020
Time: 10:30 AM EST
Duration: 1 hour
Host(s): FHA HIIN Webinar
 Presenter Information
Kim Streit, FACHE, MBA, MHS
Speaker Photo

Senior Vice President
Florida Hospital Association
407-841-6230 (phone) | 407-422-5948 (fax)

Tara Bristol Rouse, MA, CPHQ, CPXP, BCPA
Speaker Photo

PFE Subject Matter Expert
PFE Project Consultant, AHA Center for Health Innovation