Meeting Archive:
How Customer Experience Thinking Makes Marketing the Indispensable Partner for Corporate Change


Meeting Description:
Your customers aren't just buying your product–they're buying an experience.
 
And it's the experience that makes them repeat customers.
 
Join me December 10th to learn how to think like a customer, and make every customer touchpoint and interaction meaningful, delightful, and valuable.
 
At this webinar, you'll also:
  • Learn what 'Customer Experience Thinking' is, and how companies are using it to rethink customer interactions and deliver truly inspiring experiences
  • Get a downloadable set of templates to align your marketing to customer needs
  • Receive a worksheet to assess the 7 gates of change that companies need to open before making big changes to the customer experience.
Hurry and reserve your space now!
Details
Date: Tue, Dec 10, 2013
Time: 10:00 AM PST
Duration: 1 hour
Host(s): Dave Wieneke, Aaron Kahlow
 Presenter Information
Dave Wieneke
Speaker Photo

Digital Strategy Practice Director,
ISITE Design - Graduate Facility,
Northeastern and Rutgers Center for Management Development
 
A designer, publisher and former trek guide, Dave's managed creative risk leading teams at Thomson Reuters, the Christian Science Monitor and as a guest writer for AdAge. He heads the digital strategy practice at ISITE Design, which is among the handful of digital experience agencies recently featured by Forrester Research as experience-led agencies. Dave teaches grad courses in digital business and mobile design. He's based in Boston and works with clients across the US.