Meeting Archive:
Uncovering Your Most Important Customers Unmet Needs


Meeting Description:

Join Dick Lee once more in expanding upon the definition of Value Innovation: Delivering exceptional value to the most important customer in the value chain, all the time, every time.

Continue down the path by diving into the 10-Step Value Innovation Process. We will uncover answers to questions such as “I want to develop a Blue Ocean Opportunity - where do I start?” “What’s the Process?”  “What do I do next?” and more.

In this second event of a two part series Dick will help you develop a Value Chain and identify the Most Important Customer (MIC) in that Value Chain. He will also clarify the Value Curve with Metrics and how they differ from other Value Curves you may have heard described elsewhere. Lastly, he'll demonstrate how to use Value Curves with Metrics to deliver Exceptional Value to the MIC and how the “Six Questions” will help you define your Blue Ocean Opportunities.

Join in to discover how the Blue Ocean Strategy can work for your day to day business processes.

Details
Date: Thu, Nov 19, 2009
Time: 02:00 PM EST
Duration: 1 hour
Host(s): ReadyTalk Web Seminar Series
 Presenter Information
Dick Lee
Speaker Photo

Richard (“Dick”) K. Lee is president and CEO of Value Innovations, Inc (Vi).  Dick is a past member of the BOD and three time past chairman of the Emeriti Committee of the Industrial Research Institute. He is the President-Elect of the Rocky Mountain Chapter of the PDMA.


Dick has been the VP and General Manager of two divisions of Fortune 500 companies [Gould Inc. and McGraw Edison], the VP R&D at Pharmaseal, & the VP Strategic Business Operations at Johns Manville. 


Value Innovations Inc. (VI) provides a full range of value innovation consulting services, including contextual interview training and facilitation, the development, and delivery of, custom value innovation workshops, & providing value innovation subject matter expertise to project teams.

For more information:
Call +1-720-291-0758;
email dick_lee@valueinnovations.net