Meeting Archive:
A Roadmap to Business Resiliency - Free Webinar for Small Businesses

Meeting Description:

Are You Ready to Reopen if Your Business Experiences an Unexpected Event?

Washington businesses are the backbone of our economy, yet they remain vulnerable to disasters.  The Institute for Business and Home Safety research shows that at least one in four businesses never reopen following a disaster. While earthquakes, wildfires, hurricanes and flooding come immediately to mind when we think of disasters, other unexpected events can have a similar effect on a business.  The economic downturn has made businesses vulnerable to a variety of impacts such as a key vendor going out of business. A business continuity plan, if developed correctly, will allow a business of any size to rebound quickly from a variety of impacts that could otherwise be crippling.


This webinar will provide a roadmap for businesses on where to invest time and effort with the goal of being able to “bounce back” from a variety of unexpected events that might impact their business. The session will point out some of the benefits of becoming a more resilient business and will cover key tips on:


ü       Identifying and reducing your risk

ü       Business continuity planning tools and resources  

ü       Hazard and business interruption insurance options

ü       Preparedness for employees and their families

ü       The value of local community partnerships


The webinar will feature speakers from:

§         Washington State Emergency Management Division

§         Internal Revenue Service

§         US Small Business Administration

§         Federal Emergency Management Agency

§         Washington State Office of the Insurance Commissioner


Note: CPE credit is not available for this webinar.


Date: Wed, Sep 23, 2009
Time: 01:00 PM PDT
Duration: 1 hour 30 minutes
Host(s): IRS, SBA & WA State Emergency Management
 Presenter Information
Wendy Freitag - EMD
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Wendy Freitag is a Microsoft & Washington Mutual alum, having worked at each Washington headquartered company for 4+ years in various positions with management oversight for International security, crisis management and business continuity programs. Wendy departed Microsoft in Feb. 2007 and in June 2007 started in a newly created position with Washington Emergency Management division heading up their business relations program.

Prior to working in the private sector, Wendy served as a FEMA Lead Public Affairs Officer. In her 9 years working in the private sector she gained valuable response experience managing large scale events such as the Seattle WTO Riots, Nisqually earthquake, September 11th,  2003  Iraq War & SARS Outbreak, and the 2004 SE Tsunami.


Kari Gilje - IRS
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Kari Gilje is a Senior Stakeholder Liaison with the Internal Revenue Service in Seattle, WA.  Kari began her 19 year career answering tax questions for business owners and taxpayers. She then went on to manage education programs such as VITA (Volunteer Income Tax Assistance) and small business tax education efforts in Washington, Oregon, Alaska, and Hawaii.  In her current position, Kari works with representatives from business associations and government agencies in Washington and Alaska to ensure their clients and members have the latest federal tax information. 

Mark Randle - SBA
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Mark Randle, Public Information Officer with the U. S. Small Business Administration (SBA).  Mark develops and presents SBA disaster assistance information to the public and local, state and Federal government officials throughout the country.  He is a spokesperson for SBA disaster assistance to national, regional and local media covering disaster events.  He coordinates SBA disaster communications with emergency management and disaster recovery officials.  Outside SBA Mark has held positions that include Executive Director of a national non-profit organization, Vice President of Investments for a regional bank and small business owner.  He has a BA degree from California State University at Fullerton with postgraduate credits in private and government courses including the Internal Revenue Service Enrolled Agent program.

Jeff Woodward - FEMA
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I was in the private sector most of my business career.  I was an underwriter for Safeco Insurance early on then owned my own Independent insurance brokerage for over 30 years.  I began working with FEMA during Hurricane Katrina working in Biloxi, MS on flood claim issues for New Orleans and the Gulf Coast.  I did several other projects for FEMA after that and in 2007 sold my agency and became full time with FEMA as their Region 10 Insurance Program Specialist.

Joan Scofield - OIC
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I have been in the insurance field for 28 years, 10 years with a private insurer; 18 years with Washington State.  Before coming to the Office of the Insurance Commissioner in 1997 I was a workers’ compensation claims supervisor with the Department of Labor and Industries.


In 2001 I was appointed as the Commissioner’s representative to FEMA for the Public Assistance Program after the Nisqually earthquake. I serve as the agency’s Liaison to the Emergency Management Division and am a member of the Critical Infrastructure Protection Workgroup, the Seismic Safety Committee and the State Hazard Mitigation Advisory Team.  I am also a board member of the Cascadia Regional Earthquake Workgroup (CREW)


 I received my undergraduate degree from the University of Michigan and a master’s degree from University of Washington.  I hold the professional designations of Certified Insurance Counselor and Certified Risk Manager.