In this webinar, the ACE TA Center will train program staff to use two new resources designed to support culturally competent enrollment:
- A discussion guide to talk with clients about enrolling in health insurance, and
- A plain language glossary to support conversations with clients.
The webinar will provide an overview of how these tools can help enrollment assisters working with RWHAP clients and in-depth training for using the tools.
On Thursday, July 31 at 3 PM ET the final webinar in this series will provide training on a tracking worksheet to help keep track of each client’s enrollment status.
These training webinars will be especially useful to program managers, case managers and other staff that conduct outreach, benefits counseling and enrollment activities, as well as the grantee staff that support these programs.
Grantees: please share this opportunity to your subgrantee providers!