Meeting Archive:
AMA QI webinar: Closing the referral loop - Improving communication & ambulatory referral management

Meeting Description:
In this webinar, learn the findings and lessons you can apply today from the Closing the Referral Loop pilot project, which was managed by PCPI and the Wright Center for Graduate Medical Education. The presenters will outline the practice and work flow changes that were critical to improving the closed referral rate from 40% to 75%. The presentation will review the Closing the Referral Tool Kit and discuss the value of Care Compacts, the role of the referral coordinator, and the use of Health Information Service Providers to improve communication between clinical practices. The tool kit provides a number of resources and sample documents.
Date: Wed, May 2, 2018
Time: 12:00 PM CDT
Duration: 1 hour
Host(s): Ashley Cummings
 Presenter Information
Jignesh Sheth, MD, MPH
Senior Vice President, Clinical Operations, The Wright Center for Graduate Medical Education, Scranton PA

Tiffany Jaskulski, BSBA
EHR and Clinical Innovation Specialist, The Wright Center for Graduate Medical Education, Scranton PA

Stephen L. Davidow, MBA-HCM, CPHQ, APR
Director, Quality Improvement, PCPI, Chicago, IL